Returns and Exchanges

Returns and Exchanges

At Doreen C. Parkhurst, MD, FACEP LLC, we strive to provide the best possible experience for our clients. Our policies on returns and exchanges are designed to ensure transparency and fairness. Please read the following carefully to understand our procedures:

Consultation and Service Policy

  • Our services involve consulting and advocacy; therefore, they are not eligible for returns or exchanges once the service has been provided.
  • If you are dissatisfied with the service provided, please contact us immediately to discuss your concerns. We value your feedback and will make every effort to address any issues.

Booking and Cancellation Policy

  • You may cancel or reschedule your consultation up to 24 hours before the scheduled appointment without penalty. To cancel or reschedule, please contact us via [Contact Method].
  • Cancellations made within 24 hours of the appointment time will incur a [Specify Fee] fee due to the time reserved for your consultation.
  • No-shows without prior notice will be considered a cancellation and will also be subject to the fee mentioned above.

Digital Products and Materials

  • If you purchase any digital products, such as e-book or resources through our website, these are non-refundable. We recommend reviewing the product description thoroughly before making your purchase.
  • In the event of technical issues preventing access to your purchased digital product, please contact our support team at [Email Address], and we will assist you promptly.

Exceptions and Special Cases

  • We understand that exceptional circumstances may arise, such as medical emergencies or other unavoidable situations. In these cases, we may, at our discretion, waive any cancellation fees or reschedule appointments as needed.

Modifications to Policy

  • We reserve the right to modify our Returns and Exchanges policy at any time. All changes will be posted on this page. Continued use of our services implies acceptance of any modifications.